EWS, Inc. supports all product inquiry and customer service for all showroom and on-line distribution, however as the manufacturer we do not sell direct to the public (consumers and their contractors). EWS, Inc. is required to re-direct all purchases to the appropriate Kitchen & Bath Showroom or Distributor in your area. Click here to see U.S. map and find a showroom near you.

Office Hours:  Monday-Friday; 8:30am - 4:30pm, Pacific Standard "west coast" Time

Office: 702.256.8182
During business hours live people from our corporate offices in Las Vegas, NV. actually answer the phone, however if you reach voicemail during or after business hours simply follow the simple prompt and leave a message with general delivery and customer service will return that call within that or the next business day.

Fax:    702.256.3744  available 24/7/365

Not sure what product is right for you? Go to "How to Select" and/or Use the
Product Inquiry Form to ask what's the best product for you and your home
Click here to begin filling out the Inquiry Help Form. 

Use the Service Help Form to assist you with any question or troublshooting your product*
Click here to begin filling out the Service Help Form.

E-mail: customerservice@ewswater.com 
Please type (or copy & paste) the following in your subject line to avoid getting lost in spam;
"Assistance Needed from EWS Web Site for Customer Service"
 
2010 Holiday Schedule Office Closed:
Monday, May 31 - Memorial Day
July  4th Weekend and Monday July 5th
Monday, September 6 - Labor Day
Thursday and Friday, November 25 & 26 - Thanksgiving Holiday
1/2 day Thursday, December 23rd, Friday and Saturday, December 24 & 25 - Christmas Holiday
1/2 day Thursday, December 30th, Friday and Saturday, December 31 & January 1, 2011 - New Year Holiday

*Note:
All product properly installed can be bypassed. If the issue is immediate and may cause surrounding damage or damage to the product, immediately shut off all water to the system